Thank you very much for your orders. You will receive an 'Order Confirmation' email by the system automatically once you confirmed and completed the payment process. We will send a 'Shipping Confirmation' email to you after we have dispatched your order within 7 days. All prices on LOVERAMICS Online Shop are listed in Hong Kong Dollars. We accept Visa, MasterCard, American Express and PayPal. All credit card transactions are processed securely by PayPal. It is not necessary to have a PayPal account in order to make a payment. PayPal uses the best commercial encryption technology. We receive payment from PayPal without ever seeing sensitive financial details like your credit card or bank account numbers. We offers worldwide shipping to most countries. Free delivery will be offered upon purchase of HK$1500 for Hong Kong orders only. For purchase below HK$1500, we will charge you HK$150 shipping fees. Hong Kong orders are shipped by YAMATO International HK, Hongkong Post or our local courier team.

All deliveries are made within 7-9 days. Please go to below link to track their order delivery status in our page: You may also able to go the below websites to track your orders:sushi hong kong kowloon International orders are shipped by Hongkong Post. sushi north york yongeYou can go to the below websites to track your orders:yo sushi plate prices Merchandise ordered through the online shop cannot be exchanged.sushi cape town kloof street If the product is damaged or do not correspond with how the product was presented on LOVERAMICS Online Shop, you have the right to enter a claim.sushi delivery dubai sheikh zayed road

with a photograph of the damage/error within 7 days of having received the goods. When we have received the product and approved the claim you will be informed and a new product will be sent to you.sushi new york avenue huntington If the customer's country or region charges fees like import tariff, value added tax, customs handling fees, etc, the customer will have to bear the charge(s). sushi new york avenue huntingtonThe fees will be collected by the Post Office or courier service provider of the customer's country or region. In case the delivery of an order is delayed due to customs, we bear no responsibility on this circumstances. We do not issue any proof of export documents, such as proof of country of origin, or export visas. Shop Your Perfect Bouquet * Deliveries are typically made on Mondays to Saturdays.

If your delivery is required on a Sunday or a Public Holiday, an additional $200 will be required. Please select the “Sunday/Public holiday delivery? (+$200)” option on the product page to avoid delays on your order. *A minimum of 1 day is required for processing orders. *If an order is placed on Saturday, the "Sunday/Public Holiday (+$200 hkd)" option will not be applicable for the following day - Sunday. * AM delivery = 9 am to 1 pm / PM delivery = 2 – 7 pm * Charge is for one delivery only. If the delivery is unsuccessful due to 1. the sender’s provision of incorrect or incomplete information 2. the receiver not being at the address provided (moved, out of town etc) 3. the concierge unwilling to sign for the flowers, the bouquet will be brought back to the shop. Once the second delivery charge has been paid, FF will deliver the order on the next available date. * Typhoon 8 and above & Black Rainstorm Signal: The flowers will be delivered on the next available day.

* Orders made after 5 pm Mondays - Saturdays will be processed the next working day. * Cancellation of orders not accepted. All bouquets are non-exchangeable and non-refundable. * If the matching flowers/foliage pictured are unavailable, we will substitute this for a flower in a similar style and colour. Please note as with all natural products , the colours shown on the website may vary slightly with each supply of fresh flowers. District區域IncludesMon - SatSun / PH Includes the eastern portion of Causeway Bay, Tin Hau, Fortress Hill, North Point, Quarry Bay, Shau Kei Wan, Heng Fa Chuen, Chai Wan and Siu Sai Wan. Central & Western District Kennedy Town, Sai Ying Pun, Sheung Wan, Central, Admiralty. Southern District & the Peak Pokfulam, Aberdeen, Apleichau, Wong Chuk Hang, Deep Water Bay, Repulse Bay, Shouson Hill, Chung Hom Kok, Stanley, Tai Tam, Shek O Wan Chai North, Causeway Bay, Happy Valley, Tai Hang, Jardine's Lookout, Stubbs Road, Wong Nai Chung Gap

District香港IncludesMon - SatSun / PH Wong Tai Sin, Choi Hung, Diamond Hil, Ngau Tau Kok, Kwun Tong, Tseung Kwan O, Tiu Keng Leng, Yau Tsim Mong, Sham Shui Po, Prince Edward, Tai Kok Tsui, Mei Foo Kwai Chung, Tsuen Wan, Tsing Yi From Shatin onwards to Fo Tan Tai Po Market onwards including Fan Ling and Sheung Shui , Tuen Mun, Yuen Long Tung Chung, Airport, Sai Kung, Clear Water Bay Established in 1994, Flannel Flowers is a luxury bespoke floristry that brings a handcrafted, personal touch back to flowers. Flannel Flowers offers a luxury bespoke floral service, as well as a curated collection of bouquets available to order online. An exquisite selection of fresh flowers from Europe, America and Japan can be discovered at our locations in ifc mall and Times Square. Flannel Flowers offers bespoke floral services for corporate clients, weddings and events. With over 2 decades in the industry, clients we have collaborated with include Louis Vuitton, Cartier, Van Cleef & Arpels and Lane Crawford.